Privacy Policy GDPR

Policy on Handling Your Data

We are the company

LANNA K s.r.o.

IČ 05817498

Address: Slavíkova 1571/6, Prague 3

To provide our services and operate our websites, we process certain personal data.

The processing of personal data is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).

I. Processing of Personal Data

Processing of Personal Data when Using the Contact Form If you inquire about our products and services, we will work with your contact details that you provide, mainly through the inquiry form. These are: name, surname, and email address. For what reason? We will contact you through them for further arrangements regarding the goods. On what legal basis? This is processing based on Art. 6(1)(b) GDPR – contract negotiation, or taking steps at your request prior to entering into a contract. How long will we process the personal data? If we do not establish further cooperation, your data will be processed for no longer than 1 year from our last communication. Processing of Personal Data in the Case of a Purchase If you make a purchase with us, we will work with the data you provide. These are mainly billing data: name, surname, address, email address. For what reason? We need to process personal data to fulfill our contract – to deliver our goods or services to you. We will also communicate with you via contact details regarding the status of your order, any complaints, or inquiries. We will further process personal data to fulfill our legal obligations (mainly for accounting and tax purposes, or for handling complaints and other). On what legal basis do we process personal data? This is processing based on Art. 6(1)(b) GDPR – contract fulfillment and Art. 6(1)(c) GDPR – compliance with our legal obligation. How long will we process the personal data? For the duration of our service provision and then for 10 years from the last provision of such service or delivery of goods. Newsletters (Commercial Communications) If you are a purchasing customer and have not prohibited us from doing so at the time of purchase, we will use your email address to send our newsletters. On what legal basis? This is allowed under § 7(3) of Act No. 480/2004 Coll., on certain information society services, unless you have prohibited this at the time of purchase. How long will we process the personal data? 10 years from your last purchase. You can unsubscribe from the newsletter at any time via email or contact us at: info@lannak.cz  

II. Who will have access to the data?

Your data will remain with us. Nevertheless, some companies or individuals who help us operate our e-shop will have access to the data. These include: companies involved in the dispatch of goods (DPP, parcel service) We only process personal data within the European Union.  

III. What else you should know

In our company, we do not have a designated Data Protection Officer. In our company, there is no decision-making based on automated processing or profiling. If you have questions about personal data, please contact us at the email address: info@lannak.cz
 

IV. Use of Cookies

Cookies are text files containing small amounts of information downloaded to your device when you visit our websites. Cookies are then sent back to the website or to another website that recognizes them on each subsequent visit. Cookies perform various tasks, such as enabling efficient navigation between pages, remembering your preferences, and generally improving user experience. They can also ensure that the advertisements you see online are more relevant to you and your interests. On our websites, we use the following cookies: Necessary cookies: are required for the operation of the websites, for example, allowing you to log into secure areas of the website and other basic functionalities of the site. This category of cookies cannot be disabled. Analytical/statistical cookies: for example, allow us to recognize and determine the number of visitors and see how our visitors use the website. They help us improve the way our website works, for example, by enabling users to easily find what they are looking for. These files are run only with your prior consent. Advertising cookies: are used to track preferences and display advertisements and other content that best matches your interest and online behavior. These files are run only with your prior consent. Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on websites. Used cookies:
Technical Name Publisher Purpose or Description of Cookies Duration
_ga Google Analytics We use Google Analytics for website statistics. Permanent
More information about cookies and their current list can be found through individual internet browsers, most often in the Developer Tools section. Consent may be expressed through a checkbox contained in a so-called cookie bar. You can also subsequently refuse cookies in the settings of your internet browser, or set the use of only some. Further information on managing cookies in individual browsers can be found at the following links: Internet Explorer – https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies Google Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs Firefox – https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies Safari – https://support.apple.com/cs-cz/guide/safari/sfri11471/mac Opera – https://help.opera.com/cs/latest/security-and-privacy/ Microsoft Edge – https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles  

V. Your Rights in Relation to the Processing of Personal Data

The GDPR regulation gives you, among other things, the right to contact us and request information about what personal data we process, request access to this data and have it updated or corrected, possibly request a restriction of processing, you can request a copy of processed personal data, demand deletion of personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing based on legitimate interest. If you believe that we are not handling the data correctly, you have the right to file a complaint with the Office for Personal Data Protection, or turn to the court with your claims. These conditions are effective as of May 1, 2024.